How to Cancel an Invoice

Last updated: May 22, 2025

Meow Technologies is a financial technology company, not a bank or FDIC-insured depository institution. Banking services are provided by Grasshopper Bank, N.A.

If you need to cancel an invoice in our system, whether it was created in error or marked as paid for testing purposes, you can do so easily. Here's how:

  1. Navigate to your invoices list

  2. Select the invoice you wish to cancel

  3. Click on the "Options" button

  4. Choose "Cancel Invoice" from the dropdown menu

This process will cancel the selected invoice, removing it from your active invoices list. It's important to note that cancelled invoices may still be visible in your invoice history for record-keeping purposes, depending on your account settings.

When to Cancel an Invoice

You might need to cancel an invoice in various situations, such as:

  • The invoice was created by mistake

  • You were testing the system and created a sample invoice

  • The order associated with the invoice was cancelled

  • There were significant changes to the order that require a new invoice

Remember, it's generally better to cancel an incorrect invoice and create a new one rather than trying to edit an existing invoice, as this helps maintain accurate financial records.