What should I do if my business doesn't have a physical address or operates remotely?

Last updated: October 30, 2025

Context

Many businesses today operate remotely or don't have a traditional physical office space. During the account verification process, Meow requires proof of a physical business address, which can be challenging for remote companies, businesses using virtual addresses, or those operating from home.

Answer

If your business operates remotely or doesn't have a physical office, you have several options to complete your verification:

Use Your Home Address as the Business Address

For remote businesses, you can use the home address of a business owner or key employee as the physical business address. This is the most common solution for remote companies.

  1. Update your business address to your home address

  2. Provide proof of address documentation such as:

    • Utility bill (electricity, water, gas, internet, or landline)

    • Lease or rental agreement

    • Bank statement

    • Property tax bill

Alternative Documentation Options

If you don't have traditional proof of address documents in your name, consider these alternatives:

  • Credit card statements showing your current address

  • Lease agreements from related business entities (if you can demonstrate the connection)

  • Government-issued letters from tax authorities

What Won't Work

The following address types cannot be accepted:

  • Virtual mailbox addresses (PMB addresses)

  • UPS Store or similar shipping addresses

  • Incorporation agent addresses

  • WeWork or similar virtual office addresses without proof of actual occupancy

If you're using any of these address types, you'll need to update to a physical address where business operations actually take place.

Note: The address verification is required for compliance purposes, and Meow's support team can help you determine the best approach for your specific situation. Contact support if you need assistance updating your business address or have questions about acceptable documentation.