Why was my account application denied?

Last updated: November 4, 2025

Context

You've submitted an application for a Meow account but received a denial notification. You want to understand the reasons for the denial and whether there's anything you can do to get approved in the future.

Answer

Account applications can be denied for several reasons related to compliance, risk assessment, and regulatory requirements. Here are the most common reasons for denial:

Geographic Restrictions

  • Non-US residents: Meow cannot approve accounts for non-US residents, even if they own a US LLC

  • Unsupported countries: Applications from certain countries (including Morocco, Botswana, Taiwan, and others) cannot be processed

  • State-specific limitations: Some services like USDC are not available in certain states, including New York and Florida

Industry Restrictions

Certain business types are not supported by Meow's banking partners, including:

  • Merchant processing brokers

  • Lending services for residential and commercial real estate

  • Mortgage processing companies

  • Businesses that fall outside the risk appetite of banking partners

Documentation and Verification Issues

  • Inability to complete identity verification due to unsupported documents or countries

  • Phone number verification issues (particularly for international numbers)

  • Incomplete or incorrect business information

What You Can Do

For incorrect business information: If you made an error in your application (such as selecting the wrong business name or industry), you can request to void your application and reapply with the correct information.

For other denials: Unfortunately, Meow cannot provide specific details about denial reasons due to compliance requirements. The decision is final, and the team will reach out if anything changes in the future.

If you believe there was an error in your application or have questions about updating your business information, you can contact the Meow support team for assistance with reapplying.