Context

After ordering a physical card through your Meow dashboard, you may want to track its delivery status to know when to expect it. Physical cards are shipped internationally from Poland through DHL and then transferred to USPS for final delivery in the US, which typically takes several weeks.

Answer

To get tracking information for your physical card, contact Meow support and request the tracking details. The support team will provide you with the appropriate tracking links.

Your card shipment will typically have two tracking numbers:

1. DHL tracking - for international shipping from Poland to the US: https://www.dhl.com/global-en/home/tracking/tracking-parcel.html

2. USPS tracking - for final delivery within the US: https://tools.usps.com/go/TrackConfirmAction

Important notes about delivery timing:

• Physical cards are shipped from Poland and typically take 2-4 weeks to arrive

• Cards go through customs clearance which can cause additional delays

• The initial "3-5 days" mentioned during card creation refers to processing time, not delivery time

If your card doesn't arrive:

If tracking shows your card was delivered but you didn't receive it, or if it appears lost in transit, contact support immediately. They can work with the card issuer (Airwallex) to investigate and arrange for a replacement card with expedited shipping if necessary.

You can use virtual cards from your dashboard while waiting for your physical card to arrive.