What consent agreements does Meow require, and why?

During onboarding, Meow may ask certain individuals associated with your account to sign consent agreements before your application can be approved or before specific features are activated. This is a quick process — typically 1–2 minutes.

When are consent agreements required?

Consent agreements are most commonly required for:

Treasury products — Before accessing U.S. Treasury Bills or money market funds through Meow, authorized signers on the account must agree to the terms of our treasury partner (BNY Mellon Pershing). This agreement is separate from the main account application.

Account approval — In some cases, a beneficial owner or authorized representative may need to sign agreements as part of the application review process.

Who needs to sign?

The consent agreement must be signed by an authorized signer on the account — typically the account owner, primary contact, or a named beneficial owner. If you see a message that a specific person "needs to sign consent agreements before the application can be approved," that person needs to complete the signing process.

How do I complete the consent agreement?

For treasury-related agreements, authorized signers can complete the process at:

app.meow.com/bny/authorized-signers

Log in with your Meow credentials and follow the prompts. The process takes about 1–2 minutes.

Can I still use my account while a consent agreement is pending?

Your existing checking account and any active features will generally continue to function while a consent agreement is pending. However, access to treasury products, and in some cases full account approval, may be held until all required signatures are collected.

What if the person who needs to sign doesn't have a Meow account?

Contact support at support@meow.com and we'll help coordinate the signing process.